Contact

Book a free 20-minute call.

Tell us about your product and what you want to achieve in Japan. We will talk it through by video call and give you an honest first view.

Your free call

20 minutes by video, Sydney time.

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FAQ

Before you get in touch.

Do you buy or import our products?

No. Japanese buyers purchase directly from you. We find and win those buyers, manage the relationship and support you throughout.

Do I need a Japanese importer?

In most categories, yes. Someone in Japan has to bring your product in and handle the import requirements. That might be a specialist importer, a distributor, or a retailer or restaurant group that imports directly. We find the right one for your product.

How do you charge?

Every engagement is tailored to your product and goals. After a free call we will send a clear written proposal.

How long does it take to get into Japan?

It varies by product, but building a Japanese channel usually takes 6 to 18 months. Japanese buyers value preparation and long-term commitment.

Do I need to speak Japanese?

No. We handle communication in Japanese and keep you informed in English.

Do I need to travel to Japan?

It helps to visit at key moments, and we will plan and join those trips with you. Much of the work we can do on your behalf.

Can government export grants help?

Some export marketing activities may be eligible for government export grants. Eligibility depends on your business, so please check with your own adviser or Austrade. We are not affiliated with any government agency.

Information on this website is general in nature and is not legal, tax, financial or grant advice. Kakehashi is not affiliated with or endorsed by Austrade or any government agency.

Can you guarantee results?

No one can honestly guarantee orders in a new market. What we can promise is a clear plan, Japanese-language expertise and persistent follow-up.